At Kirtipur Cineplex Pvt. Ltd., we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard the data you share with us when you visit our cinema, website, or online ticketing platform. By using our services, you agree to the terms described below.
We may collect the following types of information:
Personal Information: Name, phone number, email address, and other details provided during online registration or ticket booking.
Transaction Information: Details related to ticket purchases, bookings, and payment processing.
Optional Information: Feedback forms, loyalty program details, event participation, surveys, or other information you may choose to provide.
User Communications: Emails, inquiries, or correspondence with us.
Your information helps us deliver a smooth and enjoyable cinema experience. We may use the data to:
Process bookings and transactions.
Improve our website, facilities, and customer services.
Provide updates on movies, events, promotions, and special offers (with your consent).
Conduct research, surveys, and statistical analysis to enhance our services.
We never sell or rent your personal data to third parties.
Our website may use cookies in the future for analytics and personalization (e.g., Google Analytics, Facebook Pixel). If enabled, cookies will help us improve your browsing experience. You can manage or disable cookies through your browser settings.
Online Ticketing Partners: We may share transaction-related details with trusted ticketing and payment platforms solely for processing bookings and payments.
Aggregated Data: Non-identifiable, statistical data may be shared with partners or advertisers, but personal details remain confidential.
Legal Compliance: Information may be disclosed if required by law, legal process, or to comply with law enforcement requests.
We retain user data only as long as necessary to provide services.
Users have the right to request deletion of their personal data. To do so, please email us at info@kirtipurcineplex.com, and we will process your request in a timely manner after verification.
We take data protection seriously and use industry-standard safeguards, including:
SSL encryption (https://) for secure online transactions.
Firewalls and secure servers to prevent unauthorized access.
Collaboration with trusted payment and ticketing providers that also maintain high security standards.
We also encourage users to use updated antivirus software and protect their personal login credentials.
As a user of Kirtipur Cineplex services, you have the right to:
Access the personal data we hold about you.
Request corrections or updates to your information.
Request deletion of your personal data via email.
Opt out of promotional emails at any time.
If you have questions about this Privacy Policy or your data, please reach out to us:
📧 info@kirtipurcineplex.com
📞 01-4333433 | 01-4333435 | 9855067183
📍 Panga-8, Sundarbazar, Kirtipur, Nepal